The Grievance Committee aims to provide a platform for concerns and complaints, ensure prompt and fair resolution, foster a supportive environment, improve communication and relationships, and enhance overall well-being of all stakeholders.

Our committee is committed to addressing grievances in a fair, transparent, and timely manner, ensuring that every concern is heard and appropriately resolved.

Committee Objectives

Provide a Platform:-Offer a confidential platform for raising concerns and complaints

Ensure Prompt Resolution:-Address and resolve grievances in a timely manner

Foster Supportive Environment:-Create a safe and supportive atmosphere for all

Improve Communication:-Enhance communication channels between stakeholders

Enhance Well-being:-Improve overall well-being of students, staff, and parents

Ensure Fairness:-Maintain impartiality and fairness in all proceedings

Grievance Redressal Process

1. Submission of Grievance:-Grievance can be submitted through complaint box, email, or directly to any committee member

2. Acknowledgment:-Complaint acknowledged within 24 hours of receipt

3. Investigation:-Committee investigates the matter thoroughly and impartially

4. Resolution:-Appropriate resolution proposed within 7 working days

5. Follow-up:-Regular follow-up to ensure satisfactory resolution

                                                                      🗣📢Important Notice:

1.) All grievances must be submitted in writing

2.) Anonymous complaints will be considered only if they contain substantial information

3.) The committee meets every Wednesday to review complaints

4.) Complainants will be updated about the progress of their grievance

5.) The decision of the committee is final and binding